Peters lays into postmaster general over 1000s of complaints

By: - August 21, 2020 2:20 pm

US Postal Service worker Lou Martini goes about his daily delivery route during the coronavirus pandemic on April 15, 2020 in Kings Park, New York. Martini, who has been a postal worker for over 30 years, takes as much caution as he can while delivering the mail during the COVID-19 outbreak. A mask, gloves, hand sanitizer and the spraying down of some packages are a few of the precautions Martini incorporates into his daily routine as one of the nation’s ‘essential workers’. | Spencer Platt/Getty Images

WASHINGTON — Postmaster General Louis DeJoy mounted a strong defense of his record Friday during a high-profile U.S. Senate hearing on recent postal delays, calling claims that the President Trump administration is trying to sabotage the elections by deliberately disrupting mail service “outrageous.”

DeJoy acknowledged delays during the pandemic, but said the agency is fully capable of delivering election mail on time. He added that successful elections are his “sacred duty” and main priority this fall. The postmaster general, a former logistics company executive from North Carolina, is a top donor to President Donald Trump who took over the job in June.

DeJoy spoke before the Republican-led U.S. Senate Homeland Security and Governmental Affairs Committee, which is chaired by GOP Sen. Ron Johnson of Wisconsin. Johnson sought to cast DeJoy in a friendly light ahead of a Democratic-led hearing on the issue in the U.S. House on Monday. That House Oversight and Reform hearing will feature DeJoy again, as well as Robert Duncan, chair of the U.S. Postal Service Board of Governors.

U.S. Sen. Gary Peters at the Detroit NAACP dinner | Andrew Roth

“I think you should be commended, not condemned,” Johnson said.

But U.S. Sen. Gary Peters (D-Bloomfield Twp.), the ranking Democrat on the panel, disagreed, saying complaints about mail service delays “are not manufactured.” He held up a chart depicting a significant drop in on-time mail delivery this summer and cited an investigation that has yielded thousands of complaints. “These are real people,” he said.

Peters said DeJoy owed Americans both an apology and an explanation for delays that have prevented them from timely receipt of medicine, paychecks, benefit statements and more.

Peters concluded at the end of the hearing that he was not satisfied with DeJoy’s responses.

Earlier this week, DeJoy said he would suspend some initiatives to avoid a possible appearance of impropriety. Those changes he’d undertaken involve overtime rules, retail hours at local post offices, and the location of mail processing equipment and blue collection boxes, according to a statement.

He also said he wouldn’t close existing mail processing facilities and would use “standby” resources as of Oct. 1 to meet mail surges.

U.S. House Speaker Nancy Pelosi (D-Calif.) called his pledge “wholly insufficient” and said it would not reverse damage done.

She said DeJoy won’t replace mail machines that have already been removed and has no plans for “adequate” overtime. “All of these changes directly jeopardize the election and disproportionately threaten to disenfranchise voters in communities of color,” she said in a statement.

DeJoy said at the hearing that retiring blue boxes and mail sorting machines is routine procedure and said some machines had been removed to account for a recent increase in the volume of package mail. He said he has not eliminated or curtailed overtime pay and noted that he did not direct closures of post offices and has since suspended them.

DeJoy also said in an exchange with Peters that he will not bring back any mail processing machines that have been removed because they’re not needed.

Rebutting allegations that he’s acting at Trump’s bidding, DeJoy said he had not spoken to Trump about policy changes he has made since taking the position and has only informed Treasury Secretary Steven Mnuchin of his general intention to improve processes and save costs at the cash-strapped agency.

The Postal Service generates almost all of its revenue through its operations but Congress has, at times, provided some additional appropriations. The Congressional Research Service reported earlier this year that the post office has continued to incur losses for at least a decade and its expenses in fiscal 2019 were $80 billion while its revenues were $71 billion. The pandemic has only exacerbated those problems.

In May, the U.S. House approved $25 billion for the Postal Service in a $3 trillion coronavirus relief package. Trump said last week on Fox News that he opposes some funding because he doesn’t want it used for mail-in votes, repeating his false claim that it would lead to “fraudulent” election results.

The U.S. House will meet tomorrow in a rare weekend session to vote on a measure providing $25 billion in Postal Service funding and barring the agency from changing operations or service levels in place at the beginning of the year, something backed by many Michigan Democrats. U.S. Rep. Fred Upton (R-St. Joseph) said Thursday he wasn’t sure what amendments might be added, but indicated support for more funding.

David Williams, former USPS inspector general, appeared Friday before the Congressional Progressive Caucus and was asked about DeJoy and postal service problems.

“David Williams participated in something like a dozen interviews of candidates for the postmaster general position, and Louis DeJoy was the only one who needed help answering basic questions about the USPS. Several other candidates seemed fully qualified for the position, unlike DeJoy,” U.S. Rep. Andy Levin (D-Bloomfield Twp.) said. “This from a veteran official who was in the room when it happened. I leave this hearing even more deeply troubled than when I joined it 100 minutes ago.”

Michigan Advance Editor Susan J. Demas contributed to this story.

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Allison Stevens
Allison Stevens

Allison Stevens has reported for States Newsroom's Washington, D.C. bureau. She is a writer, editor, and communications strategist in Northern Virginia and can be reached at